Job responsibilities for a Public Sector Account Manager

• As a public sector account manager, you will be expected to take full ownership of a portfolio of government / public sector clients by leading the customer lifecycle from initial onboarding through to renewal and expansion
• You will be building deep, strategic relationships with decision-makers and stakeholders in public institutions
• Monitor usage, risk signals, and customer health metrics to proactively solve issues before they escalate
• Identify growth opportunities (upsell, cross-sell) and develop account growth strategies
• Collaborate with internal teams (product, sales, success, marketing) to ensure customers’ feedback and needs are heard and acted upon

Essential Skills for a Public Sector Account Manager

• Fluent in Spanish or French or Romanian
• 7+ years in B2B account management or customer success (preferably in software or cyber fields)
• Proven track record managing strategic accounts, especially in the public sector
• Strong communication, negotiation, and value-based selling skills
• Analytical, proactive, with a mindset of protecting and growing your customers’ success
• Proficient with CRM’s, account tools and comfortable with technical subject matter

RIGHT FIT, APPLY NOW!

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